Return intake
Give each incoming return a place in the operational flow.
SML services / Returns
Returns with a clear next step.
A returned item needs a decision. SML’s existing service covers intake, inspection and next-step handling under the brand’s rules.
Products with range.People who know the details.From Statesville, NC.
What the work includes
A plan around the details.
Every product line has its own requirements. These are the conversations that shape a useful fulfillment plan.
Inspection
Review the item and its condition before a disposition decision.
Next-step rules
Discuss when products should be restocked, held or handled another way.
How it takes shape
From brief to physical order.
Start with the product and the channel. Then map the work before it reaches a customer.
01 / THE FLOW
Receive
A return comes into the operation.
02 / THE FLOW
Inspect
Condition is evaluated against your standards.
03 / THE FLOW
Decide
The agreed disposition is applied and inventory is updated where appropriate.
Let’s make a plan
Bring the products. We’ll talk through the rest.
Tell SML what you ship, where you sell and what the next stage of fulfillment needs to handle.