Good questions make a better plan.
Start with the questions brands ask most. The team can confirm details for your products and channels.
What to know before we talk.
Specific workflows, pricing and platform connections should be scoped with SML for your account.
Contact SMLWhat kinds of products does SML work with?
SML’s service range includes supplements and nutraceuticals, apparel, and finished merchandise, alongside general e-commerce fulfillment. Share your actual products with the team to discuss fit.
Can storage and order fulfillment be discussed together?
Yes. SML offers both warehousing and order fulfillment from its Statesville, North Carolina operation. The right setup depends on your inventory and order flow.
Does SML handle returns?
Returns management is part of SML’s listed services. Discuss intake, inspection and the decisions your brand wants made after an item comes back.
What about kits and Amazon FBA preparation?
SML lists kit assembly and FBA prep among its services. Share the components and the current destination requirements so the work can be scoped.
Does SML make or print merchandise?
SML’s merchandise service is for finished goods. SML fulfills finished merchandise rather than manufacturing it.
Where is SML based?
SML is based at 2021 Old Mountain Rd, Statesville, North Carolina 28625.
Which store or shipping tools can be connected?
SML discusses several commerce, shipping and carrier systems. Connection methods and account-specific capabilities should be confirmed with the team. See the integrations page for the listed systems.
How do I start a conversation?
Share what you ship, where you sell and which parts of fulfillment need attention. The current contact page has the live inquiry form, or you can call (704) 380-3088.
Your questions are a good place to start.
Tell SML what you ship, where you sell and what the next stage of fulfillment needs to handle.